The Banner system will be unavailable this coming weekend due to planned upgrades. If you have any issues with the upgraded Banner system, please contact Kateri Lehr, Director of IT Project Management, at firstname.lastname@example.org or 517-483-1703.
Banner Spring 2017 Upgrade Implementation Window:
Start: 5 p.m. Friday, April 28
End*: 8 p.m. Sunday, April 30
*Note: All efforts will be taken to complete this work as soon as possible, and the Banner system will be brought back up when we are finished with our work.
The following systems will be unavailable during this implementation window:
- Application Manager (UC4)
- Banner Document Manager (BDM)
- Banner INB
- Banner Self Service
- Banner Workflow
- myLCC (Will be available, but the Banner portlets will be unavailable while Banner is offline for this upgrade)
- Operational Data Store (ODS)
Further Banner Upgrade Details:
While there is always considerable effort to update the back end of our Banner system, this will not significantly affect the end user experience. Where the end user experience is affected, communications to those impacted will be done in the most effective manner possible.
The upgrade time period was selected by the System Operations Coordinating Committee (SOCC) and approved by faculty by way of an Academic Representative as having the least impact on staff and students at this point in the academic year. After the upgrade, but before Banner is made available to staff and students, the Banner Testing Team will verify that the upgrade was successful and sign off that Banner is ready for staff and students to use. The verification (Go / No Go) window is scheduled for 5-7 p.m. Sunday, April 30. If major issues are found that cannot be resolved during this testing, we will need to revert back to our current backup copy of Banner as of 5 p.m. Friday, and we will then implement this upgrade during the next available window approved by SOCC and faculty. We are not expecting any major issues with this upgrade, as the Banner Testing Team has performed extensive testing during our extended Banner Testing Boot Camp session, and we have mitigated all known issues that surfaced during the testing.
If you have any questions prior to the upgrade taking place, please contact Kateri Lehr, Director of IT Project Management, at email@example.com or 517-483-1703.