There’s movement going on. And it’s happening in new and exciting spaces at Lansing Community College.
From late June through July, LCC’s Student Affairs Division will start moving their offices from their temporary locations into the renovated Gannon Building. Plans are underway to unveil the phenomenal spaces and services before Fall Semester.
“We’re moving back in to Gannon in phases,” says Tanya McFadden, interim dean of Student Affairs. “We’ll continue to provide services in our temporary homes across campus, but we’re building up to a spectacular roll-out with us all in one space.”
That roll-out will include a fresh approach to providing core student services like admissions, enrollment, registration, academic advising, and counseling—one that is as inspiring and state-of-the-art as the new Gannon.
“Every decision we’ve made points to maximizing student success,” says Richard Prystowsky, Senior Vice President of Academic Affairs. “Everything we do aims to ensure students have a great experience and feel proud to be part of LCC.”
The stage for that experience is set by the transformation of the Gannon Building into a downtown destination with an avant-garde glass exterior and stunning interior spaces. Swooping ceilings, arches, industrial-feel staircases and open spaces create an environment that powers inclusion, collaboration and discovery.
“It’s the kind of experience you would expect at high-end architectural sites in Chicago and other metropolitan areas,” says Prystowsky. “The community will instantly recognize the first-class level of what we’re doing.”
Modern spaces rich with technology and light will wow students coming through the door. Within moments, customer service reps will greet students, initiate services through iPads, and guide them to specialty areas for service-on-the-spot. Students will also encounter large, interactive touch-screens for navigating services or for accessing infinite details about the College.
“There are no counters and no wait times,” says McFadden. “And no one should ever have to take a number. It’s all built on the Disney Institute model of service—which is considered the gold standard in the world of customer service.”
The redesigned Gannon will also feature a dynamic student commons area and a brand new food court with national vendors, fresh and holistic foods, and a coffee shop. Quiet study rooms are wired with the latest technology, and students can explore clubs, events, and student life through unique activity areas. A spirit shop stocked with collegiate supplies and LCC apparel rounds out the mix.
“The more students feel engaged with and satisfied with their college, the better chance they have for success,” says Prystowsky. “Our president, Dr. Brent Knight, has given us the vision of a ‘college like no other.’ This exciting renovation and our new service philosophy puts us at the head of the pack in terms of who we are and what we offer at LCC.”