Banner to be unavailable weekend of Nov. 13-15 for upgrades

The Banner system will be unavailable due to planned upgrades 6 p.m. Friday, Nov. 13, through 5 p.m. Sunday, Nov. 15. All efforts will be taken to complete this work as soon as possible, and the Banner system will be brought back up when we are finished with our work.
 
The following systems will be unavailable during this implementation window:

  • Argos – Some reports may need to be rerun if not received Monday morning. If you need assistance, please contact the Help Desk Monday morning.
  • Application Manager (UC4)
  • Banner Document Manager (BDM)
  • Banner Administrative Pages
  • Banner Self-Service
  • Banner Workflow
  • myLCC – Will be available, but the Banner portlets will be unavailable while Banner is offline for this upgrade.
  • Operational Data Store (ODS)
  • Student Payments

While there is always considerable effort to update the backend of our Banner system, this will not significantly affect the end user experience. Where the end user experience is affected, communications to those impacted will be done in the most effective manner possible. 
 
The upgrade time period was selected by the System Operations Coordinating Committee (SOCC), and approved by faculty by way of an academic representative, as having the least impact on employees and students at this point in the academic year. 
 
After the upgrade, but before Banner is made available to employees and students, the Banner Testing Team will verify the upgrade was successful and sign off that Banner is ready for staff and students to use. The verification (Go / No Go) window is scheduled for 1-3 p.m. Sunday, Nov. 15. If major issues are found that cannot be resolved during this testing, we will need to revert back to our current, backup copy of Banner from prior to the start of upgrade, and we will then implement this upgrade during the next available window approved by SOCC and faculty, Nov. 20-22. We are not expecting any major issues with this upgrade, as the Banner Testing Team has performed extensive testing during our extended Banner Testing Sessions, and we have mitigated all known issues that surfaced during the testing.
 
If you have any questions prior to the upgrade taking place, please contact Bill Garlick, IT Director of Enterprise Systems, at garliw@star.lcc.edu