All incoming students to be assigned a success coach beginning in fall

Beginning in the fall semester, every new student will be assigned to an academic success coach. Assignments will be based on the student’s declared career community.

Students will receive an introductory letter from their new coach in their LCC admissions packet, followed by a welcome phone call to provide students with information and guidance on next steps. The welcome call also includes an abbreviated intake to identify needs and assist the college in proactively providing necessary resources.

Based on multiple measures – including high school GPA, aid and scholarship eligibility, placement levels, and identified barriers – students will be organized within a three-tier classification system. Students who need the most attention and support will be ranked tier one.  The tier classifications will provide the coaches with recommendations for contact frequency, services and supports.

Students can move up and down the tier system during their time at LCC as their needs change and barriers are addressed. Regardless of their tier ranking, students can always contact their coach for assistance, advice or a meeting.