Monthly Archives: December 2014

IMPORTANT NOTICE : IT Discontinuing Support for Older Operating Systems

As you may be aware, Microsoft recently discontinued support for their highly popular Windows XP operating system.  Older versions of Apple and Android operating systems and browsers are also no longer being supported by their vendors.  Some of these browsers and platforms are no longer supporting sufficiently strong encryption to protect private information and may cease to function or may pose significant security risks to the College and the user.  The ITS Division is taking steps to address this problem for all College-owned equipment, which means that  as of January 1, 2015, we will discontinue support of MAC OS prior to version 10.5, Microsoft Windows OS prior to Vista, and Android prior to version 4.04. Employees and students who use their own devices to access College resources should take action to upgrade or replace software which may fail to operate as expected as early as January, 2015.

These changes are a result of improved security measures being mandated in order for us to provide continued access to our applications.   If you have any questions, concerns, or access issues, please call the Helpdesk at 517-483-5221.

Kateri Lehr PMP

(ka-teer’-uh)

Director of IT Project Management

Lansing Community College – ITSD

(D) 517.483.1703 (C) 989.413.7735

How am I doing?  Email my manager Kevin Bubb

at bubbk@lcc.edu with any feedback.

LCC – Behind the Scenes: “Who Am I? Identity and Access in LCC IT Services

Next LCC –  Behind the Scenes:  Please spread the word as all are welcome!

Our first LCC – Behind the Scenes  session on Dec 2nd was a success!  Thanks to our presenter, Kim Stanbridge, for her outstanding presentation where she discussed how the use of the Banner Document Management (BDM) solution has really streamlined work in the LCC Financial Aid office.

LCC – Behind the Scenes are sessions where LCC employees (and students for appropriate topics) all gather and hear a presentation on something that is going on at LCC that they may otherwise not be aware of.  This gives an opportunity to learn something new, ask questions of the presenter, and engage with other LCC constituents that you may otherwise not cross paths with.  So I encourage all of you to take a break and come on out, learn something about LCC, grow your LCC network, and have some fun!

Our next presentation will be by Zack Hoffmann from ITS, and this presentation is open to both students and employees!

“Who am I?”: Identity and Access in LCC IT Services

From the time you arrive at LCC you receive a digital identity which grants you access to a variety of IT services from Banner to email to myLCC and beyond. This access depends upon a massive network with dozens of different pieces including people, policies, and servers. How does your information from the time of admission or hire get to Banner, to the cloud, and back, and what happens when one of those pieces breaks down?

Session:  January 26th in room TLC 127

Time:  1:00 pm – 2:00 pm

To Register:

LCC Employees:  Please register in the Learning Management System (LMS).  The link to the LMS is found in the Employee eToolbox on the Work Tab in myLCC.  Once in the LMS, please search for “Behind” in the search box in the upper right-hand corner of the page.  You will find, “LCC – Behind the Scenes” in the search results.  Click on this, and proceed with your registration.

LCC Students may just attend the session without registering.

P.S.  LCC Employees, please obtain your supervisor’s approval to attend this session, as required.

Thank you,

Randall S Jobski, PMP  – Director – Enterprise Systems

Lansing Community College

Lansing MI  517-483-1760 (w)    517-582-5003 (c)

C3R Summit scheduled for January 14

Please join us for our next “Passport to Success”: Coalition for College and Career Readiness Summit.

January 14, 2015

5:30pm

Lansing Community College, West Campus 5708 Cornerstone Drive Lansing, MI 48917

The goal of the Coalition for College and Career Readiness is to ascertain the gap between high school and first-year college and career readiness skills, increase academic success for students PK -post-secondary; improve college readiness and reduce the number of high school students in the tri-county area requiring developmental coursework.  It also seeks to increase the college-going rate.

At the January 2015 Summit attendees will be updated concerning the Advisory Council.   Action Team leaders will be introduced, and teams will participate in a facilitated session. Dinner will be served at 5:30p.

Open Reception for Trustees Hollister and Woods III

There will be a special reception prior to the December Board of Trustees meeting to honor outgoing Trustees Jerry L. Hollister and Edward Woods III.

Please join us in thanking them for their dedicated leadership and service to Lansing Community College.

Monday, December 15

5:00-6:15pm

LCC Administration Building – Board Room

Hors d’oeuvres will be served

Note: The LCC Board Meeting will begin following the reception.

Advisory: College Payroll Theft Scheme

Universities and colleges in Michigan have been targeted by spearphishing (targeted emails) campaigns designed to steal user credentials.   In August of 2013 a University of Michigan employee had their direct deposit information altered following a successful phishing attack.  A similar successful attack occurred in December of 2013 with a University of Western Michigan employee.  Many of these campaigns have used harvested credentials to alter victim’s direct deposit information.

During these attacks, the phishing e-mails have contained official institutional images, spoofed sender e-mail address (such as HRresources@LCC.edu), and often use subjects related to salary increases to lure victims into clicking on malicious links. Subject lines have included:

-Your Salary Review Documents

-Important Salary Notification

-Your Salary Raise Confirmation

-connection from unexpected IP

-RE: Mailbox has exceeded its storage limit.

A raise sounds good, right?  The malicious links contained in these e-mails direct victims to fake webpages controlled by the attackers that look nearly identical to their university’s legitimate login portals, such as MyLCC.edu. Once the user provides their login credentials, the credentials are commonly used by the attackers to access the victim’s payroll information and re-route direct deposits to a bank account controlled by the attacker.

How do you prevent the attack?  Users should be cautious when accessing e-mail and never send account information to others.  Do you know the sender?  If not, don’t click on the embedded links, and forward the email to the LCC help desk at lcc1@star.lcc.edu.  In addition, users should use caution and double-check the URL using the ‘hover method.’  This means to move your mouse pointer over the email embedded link without clicking and the true address of the link will appear.  Does the link for MyLCC begin with:  https://cas.lcc.edu/… If not, you are being sent to a malicious web site!

If you have any questions or need further info, please contact the LCC ITS division, Director of Information Security, Mr Paul H. Schwartz, schwarp1@lcc.edu.