BANNER SYSTEM UNAVAILABLE DURING EXTENDED MAINTENANCE WINDOW
– This may affect you!
If you have any issues with the Banner system, please contact the LCC Help Desk at email@example.com or 517-483-5221.
Extended Maintenance Window:
Start: 5 pm on Friday, July 11, 2014
End*: 11 pm on Friday, July 11, 2014
*Note: All efforts will be taken to complete this work as soon as possible, and the Banner system will be brought back up when we are finished with our work
The following systems will be unavailable during this maintenance window:
– Application Manager (UC4)
– Banner Document Management (BDM)
– Banner INB
– Banner Self Service
– Banner Workflow
– myLCC (Will be available, but the Banner portlets will be unavailable while Banner is offline)
Further Banner Upgrade Details:
LCC is implementing Banner’s “Banner Event Publisher (BEP)” feature, and is also upgrading the Banner Enterprise Identity Services (BEIS) component. This implementation and upgrade is projected to take upwards of 5 hours, and hence, we would be very close – if not run over – our standard maintenance window on Fridays from 6 pm – 11 pm. Hence, in order to ensure we stay within our approved maintenance window, the System Operations Coordinating Committee (SOCC) approved this extended maintenance window to 5 pm – 11 pm on July 11th as having the least impact on staff and students at this point in the academic year. During this time, the affected systems noted above will be unavailable. This change does not impact the end-users as this functionality affects the back-end processing for Banner.
Randall S Jobski, PMP| Director – Enterprise Systems | Lansing Community College, Lansing MI |517-483-1760 (w) 517-582-5003 (c)