A round of Applause! for Lee Powers of the Facilities Department

This week, we’re applauding Lee Powers, a journeyman electrician in the Facilities Department.

“Lee was very fast and efficient when we blew a circuit on one of the walls in our breakroom here in HHS,” Bethany Fedewa wrote in the award. “He was polite and courteous and fixed the problem right away, and even came back to make sure it was, indeed, fixed.”

This regular “Applause!” column features the good work you and your colleagues do around the college. It’s powered by Applause! Awards, an LCC-wide program designed to recognize you for providing excellent customer service. Know someone who deserves to be featured here? All awards are given by employees, to employees, and everyone is eligible.

In the news

Press clips for the week include:

Mike Ingram inducted into basketball coaches Hall of Fame

LCC men’s basketball coach Mike Ingram has been inducted into the Basketball Coaches Association of Michigan (BCAM) Hall of Fame. The ceremony was held Saturday, Oct. 2, in Pontiac, Michigan.

Coach Ingram has more than 600 wins, 18 conference championships and four Top-Ten finishes at Nationals in 30 years of coaching the Stars.

Once a player at LCC, Ingram has fully cemented his legacy at the college. He has led LCC to 18 Western Conference Championships, and his teams have finished in the Top 8 four times at the NJCAA National Championship. Ingram has been named Western Conference Coach of the Year 18 times, and Regional Coach of the Year four times. In 2017, he was inducted into the NJCAA Hall of Fame.

A fierce community advocate, Ingram volunteers countless hours with area youth basketball programs, and is a frequent motivational speaker across Michigan.

Congratulations, Coach Ingram, and thank you!

LCC Men's Basketball Head Coach Mike Ingram at LCC vs Ancilla Men's Basketball game on Jan. 27, 2016, at the Gannon Gym.

Upcoming workshops in the CTE

GTD: The Art of Stress-Free Productivity
Facilitated by Ed Kabara    
10-11 a.m. Tuesday, Oct. 19, via WebEx
6-7 p.m. Monday, Oct. 25, via WebEx
Do you feel like everything is on fire, and there is WAY too much to do? Do you have goals and obligations you want to complete, but repeatedly fail or forget? Let’s approach these problems systematically with the Getting Things Done system. The purpose of this session will be to identify what you want do to, plan to get it done, and organize your thoughts and goals into a manageable plan with actionable next steps so you will feel productive, be productive and, most importantly, be less stressed to better approach your life and career. I can’t promise extra hours in the day, but I can promise a method to enhance your productivity, keep your promises and reduce your stress.

Learn about and register for other fall 2021 workshops online.

All faculty are welcome to stop by the Center for Teaching Excellence to receive instructional technology support, exchange ideas with colleagues or simply enjoy a complimentary hot beverage.

National Cyber Security Awareness Month: Spam emails

Did you know LCC receives 10 million emails a month, but only 300,000 are legitimate? The rest are spam.
The term “spam” refers to unsolicited email, often containing advertisements for services or products. Some people refer to this kind of communication as “junk email,” to equate it with paper junk mail. Unlike paper mail, email spam costs the sender very little to send; almost all of the costs are paid by the recipient and carriers, because the spammer does not have to pay for all the internet bandwidth tied up in delivery. Because they have no incentive to be efficient in their mass emailing, spammers usually don’t put much effort into verifying email addresses. Instead, they use automatic programs called bots to scour the web, collecting addresses, or buy them in bulk from other companies. Spammers also guess at addresses using name generation programs and send thousands of messages that bounce.
Every time you communicate on the internet or browse a website, there are opportunities for spammers to intercept your communications to obtain your email address and other personal information. Otherwise reputable companies may sell or exchange your email address, and this information may eventually find its way to a spammer.
LCC has IT systems to monitor email coming into the network. Using artificial intelligence, the systems dynamically categorize emails as spam based on the senders, reputation, content, recipients and various header information, currently stopping 10 million threat messages per month. Unfortunately, fraudsters are able to rapidly change the sender, content and other information to bypass our filter and deliver a small number of messages until the filter can compensate for the changes. Although it’s impossible to eliminate all spam, technology has made it more effective to eliminate a majority of spam, and it is now unnecessary for individuals to report spam.
However, if you receive emails that you believe are illegal, abusive, disruptive, in violation of LCC policy, or asking for your network credentials, credit card or bank information, please send them to the Information Security Office at abuse@lcc.edu.
What else can you do about spam? Think twice before offering your LCC work email address to a website or using it to register for an account. You might want to check sites’ privacy policies, to be sure the company does not share your email address with others. We recommend you create a personal email address at one of the many free providers that you can hand out more freely.
When you receive spam, you have several options for dealing with it:

  • If you are receiving only a negligible amount of spam, you may want to simply delete the message and forget about it.
  • Don’t reply or unsubscribe to spam. If you reply to spam or open the unsubscribe link, the spammer or the automated program on the other end will know that your address is connected to a live person, and the spammer will then bombard you with even more spam, and circulate your address to other spammers. Remember: Don’t open any links in spam. They may contain trackers. One exception: If the unsubscribe option is marked as being run by Constant Contact’s SafeUnsubscribe, then click away. That reputable service is provided to more than 500,000 businesses and organizations that pay to remove recipients from mailing lists.
  • If the message appears to come from a legitimate company, the company may have obtained your email address from some transaction between you. In these cases, it is usually safe to reply and ask to be removed from the mailing list.
  • For persistent spam senders, we recommend blocking the sender or creating a rule to prevent these future emails from getting into your inbox. To block a sender in Outlook, simply right-click on the email message, select “Junk,” then “Block Sender.” This will send future emails from this sender to your Junk folder. The email will stay in your Junk folder for 10 days for you to review before it is permanently deleted.
  • Setting up your email account to generate automatic responses while you are away can have the unfortunate side effect of verifying your email address to every spammer who sends you spam. Consider configuring your out-of-office replies to not send to external email addresses, or to only send to addresses in your contact list.

If you have questions or would like further information, contact ITS Director of Information Security Paul Schwartz at schwarp1@lcc.edu.

Upcoming diversity, equity and inclusion events

Celebrate Día de Los Muertos with LUCERO! Participants at the Oct. 20 event will learn about ways to celebrate Día de Los Muertos with cultural sensitivity, as well as decorate sugar skulls. The holiday has deep roots in Mexican culture, and is observed predominantly in the central and southern regions of Mexico, across Latin America, and anywhere individuals from the culture have relocated. During the Day of the Dead, those who observe the traditions and rituals honor the lives of loved ones who have passed away, temporarily welcoming their spirits back to the land of the living.

Other upcoming events from the Office of Diversity and Inclusion and LCC’s Cultural Awareness Committees include the ongoing Socktober donation drive, Empower Hours, and a Brother to Brother induction ceremony. Get details and meeting links online.

Choosing Health! hosting a poker walk on Monday

Back by popular demand! Rejuvenate, get moving and enjoy a break while trying your hand at “poker.” Grab a few coworkers – groups of four are desirable but not necessary – and take a walk. Every time you complete a lap, you’ll pick up a card. Best poker hand wins!
All employees and students are invited to participate.                        
The event will be held 11:30 a.m.-1 p.m. Monday, Oct. 18, outside the HHS south entrance. You can join anytime in that timeframe. The event will be outdoors, so please dress accordingly. If the weather is terrible, the event will move inside the HHS Building.
For more information, contact klingem2@lcc.edu.

Academic Senate brainstorms possible leadership trainings

The Academic Senate discussed the need for more leadership training at LCC during their Oct. 8 meeting. They reviewed what they thought was essential in a potential training and what they wish they had known when they first stepped into a leadership role. Ideas discussed included Toastmasters, leading from behind, strengths finder tests, and training about LCC’s organizational structure and processes.
Other points of discussion included:

  • The Technology Across the Curriculum Committee reported they are looking at capabilities for hybrid meetings, where some employees are face-to-face and some are remote, as well as possible anti-plagiarism software.
  • The Committee for Assessing Student Learning is taking a three-pronged approach to “learning about student learning,” including an assessment lab for designing and implementing equitable assessments, an assessment research group to add to LCC’s body of knowledge, and a Blue workgroup studying questions for the new course evaluation tool.
  • The Student Advisory Committee is reviewing mental health resources for students, and developing social media pages for students to communicate with the student senators.
  • Fall election results are in! Beginning at the Senate’s next meeting, Danielle Savory will represent the HHS Division, Elizabeth Clifford will represent the Learning Commons, Mark Kelland will represent the Social Science and Humanities Department, and Tedd Sperling will serve as member-at-large.
  • ITS’ John Hendzel provided an overview of the Webex app’s features, and encouraged everyone to use it. He also directed employees to the Webex Essentials article for more information and step-by-step instructions.
  • The group gathered ideas for how to market the Academic Senate, to ensure employees know the Senate serves as a collective voice for faculty and staff from across the college. Senators discussed the need to talk about successes of the Senate as a body, such as launching the Open Educational Resources project, joining Achieving the Dream, adopting of the D2L gradebook, creating the preferred name initiative for students and employees, helping to develop a culture of transparency and care, and more.
  • Senators approved Curriculum Committee recommendations for CIMT course revisions to THEA 150, SOCL 120, PSYC 200 and BUSN 118, as well as moving ANTH 275 from a social science to natural science lab course on the Michigan Transfer Agreement. These recommendations now go to the provost for approval.

Finally, the Senate reviewed results of their small group discussion from last meeting, regarding proactive ideas to improve the college’s long-term trajectory. A consistent theme running through the small groups’ answers was the importance of understanding the next generation of students’ needs. Common suggestions included providing child care options on campus; investing in services like Academic Success Coaches, Counselors and Academic Advisors; providing or renting more needed technology, like laptops, to students; creating healthier and more affordable food options on campus; and much more. Other common discussion points involved future enrollment and demographic shifts, state appropriations, and ensuring LCC acts in a proactive rather than reactive fashion.
The Senate will next meeting 9-11 a.m. Friday, Oct. 22, via Webex. All employees are invited to attend. A link to the meeting will be included in the operations email on Monday, Oct. 18.

Change in HHS Division leadership

Associate Dean Betsy Burger is now serving as the Health and Human Services Division’s interim dean. Former HHS Dean Jan Karazim left LCC this week, and the college wishes her well in her future endeavors.
As interim, Burger will take over all duties of the dean position. She will also continue with her associate dean responsibilities as much as possible.
If you have any questions related to work underway with the dean, please contact the HHS Division Office at 517-483-1410.